Account Manager, Corporate Enterprise Growth Strategy

The role

You will drive growth and strategy for a portfolio of Extend's largest corporate enterprise merchants. This role involves launching new programs, growing existing accounts, and managing strategic relationships.

What you will do

• Lead new program launch strategy and ongoing growth optimization for Corporate Enterprise merchants.
• Develop and lead growth and merchant relationship management strategy.
• Monitor and evaluate program performance using data and insights.
• Lead quarterly business reviews with internal and external executive leadership.
• Build multi-threaded relationships within merchant organizations.
• Drive go-to-market strategies and adoption of new product features.
• Manage promotional strategy and marketing development budgets.
• Collaborate with cross-functional leaders to support merchant growth.
• Gather customer feedback to inform product roadmaps and features.
• Author long-term business plans.

Required qualifications

• Bachelor's degree
• 4-6 years of experience owning customer relationships in a dynamic startup environment and/or management consulting
• Ability to break down complex problems and translate high-level goals into actionable plans
• In-depth understanding of value drivers in revenue share business models
• Strong executive presence and ability to engage C-level executives and senior stakeholders
• Excellent business acumen, presentation skills, decision-making, and analytical skills
• Proven project and program management experience
• Exceptional written and oral communication skills
• Ability to manage and influence through persuasion, negotiation, and consensus-building

Nice to have

• Experience with eCommerce, FinTech, and analytics/reporting tools (Tableau, Snowflake, Salesforce, Shopify, SFRA, etc.)

Benefits

• Competitive salary based on experience
• Full medical and dental & vision benefits
• Stock in an early-stage startup
• Generous, flexible paid time off policy
• 401(k) with Financial Guidance from Morgan Stanley

Before you apply

• Extend does not provide immigration-related sponsorship for this role

About the company

Extend provides merchants with AI-driven solutions for the post-purchase experience. The company works with more than 1,000 merchant partners across various industries.