Product Engineer (Full stack), Shared Services Platform - Europe or South America

The role

You will own features end to end, from problem framing and design to backend, frontend, and rollout. You will close platform tickets from Shared Services and identify systemic product problems to fix at the source.

What you will do

• Own features end to end including design, backend, frontend, and rollout
• Work with founders, product, and design at the whiteboard stage
• Build AI surfaces including prompt and agent architecture, tool calling, and retrieval
• Build and maintain evals with a regression suite
• Watch real usage through session replays, logs, transcripts, and support tickets
• Manage latency budgets, token cost, and UI details
• Cut scope and kill features that are wrong
• Compound team velocity through CI, preview environments, and internal tools
• Triage, diagnose, and ship fixes for platform tickets
• Identify and fix systemic gaps in the platform

Required qualifications

• 4+ years of full stack (stronger on the BE) software engineering experience shipping production enterprise software
• Direct experience building internal tools, agent-facing platforms, or operational systems
• Product mindset: comfortable scoping problems, asking the right questions, and communicating/prioritizing tradeoffs
• Track record of shipping fast while working inside a product and design process
• Experience working asynchronously with distributed teams
• Strong fluency in TypeScript
• Experience with Next JS, NestJS, TypeORM with Postgres, and BullMQ
• Comfortable with agentic coding tools (Claude Code, Cursor, Replit Agent)
• API integration experience (REST, webhooks, third-party SaaS APIs)
• Prompt engineering experience with production AI systems (OpenAI, Anthropic, or similar)

Nice to have

• Experience building tools for contact center, customer support, or operations teams
• Short-term rental, hospitality, or property management domain knowledge
• Track record of deploying AI agents in production

About the company

Extenteam is the AI-driven operations platform for short-term rental property management, headquartered in Miami and founded in 2021.