Senior IT Systems Engineer

The role

You will ensure 24x7 availability and performance of infrastructure through secure, scalable cloud solutions and automation. This hybrid architectural, implementation, and support role involves designing production monitoring, managing hybrid/multi-cloud services, and writing code to solve problems.

What you will do

• Ensure 24x7 responsiveness of services and infrastructure, including on-call rotation
• Design and manage production system monitoring
• Add to internal and stakeholder-facing knowledge bases
• Design and construct secure, future-proof, hybrid/multi-cloud services and networks
• Implement and improve human and automated workflows
• Write elegant, extensible, sustainable code

Required qualifications

• 8+ years of experience in Unix/Linux systems administration and software development
• Proficiency in using Shell/Bash and other automation tools within a Linux/Unix environment
• Familiarity with a distributed version-control workflow in a team setting (e.g., Git)
• Competency in web infrastructure operations, including development and deployment
• Experience or strong interest in cloud and serverless infrastructure
• Understanding of virtualization platforms such as Linux KVM
• In-depth knowledge of enterprise networking and application protocols: TCP/IP, HTTP, SSH, DNS, LDAP, TLS
• Strong communication skills (verbal and written)
• Self-directed problem-solving ability
• Security-focused mindset across all operational activities
• Ability to express and defend well-formed opinions on technical topics
• Willingness to take on new, undefined challenges and explore innovative solutions

Nice to have

• Experience with cloud virtualization platforms like AWS, Azure, or GCP
• Windows and/or MacOS competency is a plus
• Experience with Google Workspace administration is an asset
• Understanding of firewall and security management principles
• Understanding of secondary networking and application protocols: UDP, SMTP, NTP, SNMP, Finger
• Hands-on experience with Linux configuration management systems (e.g., Ansible, Puppet, Chef)
• Familiarity with network switching and routing equipment, including configuration and deployment
• Strong attention to detail, especially regarding grammatical nuances

Benefits

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only)
• 3 Days of Paid Volunteer Time
• Annual Discretionary Bonus Plan eligibility
• FSA and Dependent Care Accounts + EAP
• Educational Reimbursement
• 401k with Employer Match or Pension
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

About the company

ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics.