Account Executive, Group Ticketing

The role

This role focuses on generating new business through group ticket initiatives and maintaining customer service. The person will build relationships through calls, meetings, and networking events to grow sales revenue.

What you will do

• Generate new sales revenue through prospecting, cold calling, and in-person appointments
• Maintain a 60-80 call per day volume and an aggressive meetings schedule
• Grow existing relationships to maximize client spend and generate repeat business
• Assist with the creation, development, and implementation of new sales revenue concepts
• Set appointments with key decision makers to develop and grow opportunities
• Renew and up-sell existing group sales customers year-over-year
• Meet and exceed weekly, monthly, and yearly sales goals
• Seek new leads through referrals, networking, and prospecting businesses
• Maintain accurate and detailed records within a CRM system
• Execute group sales fan experience packages on gamedays

Required qualifications

• High school diploma
• Proven record of sales and/or customer service experience
• Proficiency in Microsoft Office Suite
• Ability to work outside of regular business hours including weekends and holidays
• Ability to develop productive and effective relationships both internally and externally
• Excellent verbal and written communication skills
• Excellent sales and customer service skills with proven negotiation skills
• Excellent organizational skills and attention to detail
• Strong ability to multi-task in a fast-paced working environment
• Proven ability to work positively, collaboratively and professionally within a team

Nice to have

• Bachelor’s degree or equivalent education

Benefits

• Generous paid time off and holiday time
• Option for one work from home day per week
• Medical, Dental, Vision, Life Insurance
• 401k plan with company match
• Short-Term & Long-Term Disability Insurance
• Maternity & Paternity Leave and Family Building Benefit
• Employee Assistance Program
• Free subscription to the Calm App
• Discount off merchandise in the FCC team store
• Community volunteer opportunities
• Professional development and frequent team building opportunities
• Employee recognition programs and referral programs

About the company

Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. The club strives to unite the community both on and off the pitch.