Ticket Sales & Service Intern

The role

The Ticket Sales and Service Intern will assist with daily office administration, matchday support, and sales table setup. The role involves supporting the ticketing department through the sales process and event planning.

What you will do

• Provide matchday support for the Ticket Sales and Service Department
• Assist with planning of events for Members, Group Leaders and Premium Clients
• Serve as a front office representative for all Ticketing and Luxury Suites needs
• Assist the community ticketing team with prospecting business opportunities to activate theme nights
• Assist the community ticketing department in sales tables and FEP initiatives on matchdays
• Cultivate dynamic working relationships with all members of the Ticket Sales and Service Departments
• Support the Ticketing Departments throughout all stages of the sales process
• Assist with creation of premium contracts and proposals
• Proactively anticipates and resolves group leader needs tactfully
• Oversee the tear down and set up on 2027 game day sales tables and group Fan Experience Packages

Required qualifications

• Strong Microsoft Word, Excel, and PowerPoint skills
• Strong ability to multi-task, in a fast-paced working environment
• Attention to detail
• Strong team philosophy: proven ability to work positively, collaboratively, and professionally within a team and across an organization
• A recent college graduate or enrolled in a Bachelor’s or Master’s degree program
• Excellent communication and interpersonal skills and organizational ability
• Ability to work with and maintain highly confidential information
• Ability to work simultaneously with a variety of stakeholders and foster a cooperative environment
• Ability to anticipate problems and implement immediate corrective action
• Strong orientation towards hospitality/customer service for the meeting and entertainment industry
• Proven time management, organizational, and prioritizing skills
• Ability to work outside of regular business hours including weekends and holidays

Nice to have

• Positive make it happen attitude
• Must always have a fan-friendly attitude and a professional appearance

About the company

Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. The club strives to unite the community both on and off the pitch through FCC Foundation.