SOC Investigator, Security & Loss Prevention (Mid-Shift & Overnight Shift)

The role

The SOC Investigator monitors, analyzes, and responds to security incidents to minimize loss and ensure safety. This role involves conducting investigations, compliance auditing, and overseeing physical security systems and facility monitoring.

What you will do

• Respond to emergency situations such as medical, fire, weather, and security related incidents.
• Identify employees and authorized personnel using access control systems and maintain logs.
• Perform regular facility inspections to detect vulnerabilities and security breaches.
• Provide oversight for entry/exit protocols including screening and bag checks.
• Monitor video surveillance, intrusion detection, and electronic access control systems.
• Operate and troubleshoot security technology and emergency communication systems.
• Conduct investigations related to inventory loss, employee dishonesty, and workplace violence.
• Develop and maintain detailed reports and documentation for investigations.
• Audit processes involving inventory control, physical security, and safety.
• Prepare and deliver training and awareness presentations for employees.

Required qualifications

• High School Diploma or GED
• 2+ years of experience in loss prevention, auditing, security, law enforcement, military, or related field
• Observational ability, attention to detail, and situational awareness
• Conflict resolution and de-escalation skills
• Strong interpersonal and verbal communication skills
• Proficiency with standard office applications such as Excel, Word, PowerPoint
• Experience with security technologies such as CCTV, access control systems, intrusion detection, and incident management systems
• Ability to operate safety and security equipment including handheld radios, fire extinguishers, and physical restraint devices
• Capability to respond to physical security incidents, including potential physical interventions
• Ability to sit, stand, walk, use hands to handle or feel and reach with hands and arms
• Ability to occasionally lift and/or move up to 40 pounds
• Ability to work outdoors, during inclement weather, and during hours of darkness/low light

Nice to have

• Associate degree or higher in Criminal Justice or related field
• Experience working in warehouse, supply chain, distribution, or production environments
• Recognized industry training or certifications
• Loss Prevention Foundation certifications (LPQ, LPC)
• Wicklander-Zulawski or Reid interview courses
• American Society for Industrial Security certifications (APP, PSP, PCI, CPP)
• Bilingual (English/Spanish)

About the company

Fanatics is building a leading global digital sports platform. Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology.