Information Security Coordinator

The role

This individual contributor role supports the Information Security organization by driving the lifecycle of security findings, vulnerabilities, and audit items. The person will create, triage, and assign security tickets while tracking remediation progress and reporting metrics to leadership.

What you will do

• Create, triage, and assign security tickets across multiple pipelines
• Monitor ticket queues daily and follow up with assignees
• Track and enforce SLA compliance
• Compile and distribute regular status reports and dashboards
• Develop and maintain metrics for security remediation progress
• Present findings and status updates to security leadership
• Operate across multiple ticketing and project management tools
• Partner with Vulnerability Management, AppSec, GRC, IT, and Engineering teams
• Facilitate regular remediation review meetings
• Support audit and compliance activities

Required qualifications

• Bachelor’s degree in Information Security, Information Technology, Business Administration, or a related field (or equivalent experience)
• 3–5 years of experience in security operations, IT project management, or a related coordination role within a security organization
• Demonstrated experience managing tickets and tracking remediation multiple security disciplines
• Proficiency with multiple ticketing and project management platforms
• Strong understanding of SLA frameworks and the ability to build and maintain SLA tracking and reporting mechanisms
• Excellent organizational skills with rigorous attention to detail
• Strong written and verbal communication skills
• Analytical mindset with the ability to synthesize data from multiple sources
• Self-starter with a proactive follow-up style
• Collaborative and adaptable

Nice to have

• Familiarity with common security frameworks and concepts (e.g., CVE/CVSS, OWASP, NIST, SOC 2, ISO 27001)
• Relevant certifications such as CAPM, Security+, or similar

About the company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. It is part of the broader Fanatics ecosystem, a digital sports platform that engages over 81 million fans.