Director, Product Strategy and Operations

The role

This role leads the operating strategy and organizational effectiveness for the Direct-to-Consumer Product organization supporting Fanatics Live and Fanatics Collect. The person will translate product and business strategy into priorities, scalable operating mechanisms, and coordinated execution.

What you will do

• Define and lead the Product Operations strategy and operating model across Fanatics Live and Fanatics Collect.
• Partner with Product leadership to translate business and product strategy into operating priorities, plans, and mechanisms for execution.
• Establish and evolve planning and operating cadences, including roadmap reviews, portfolio reviews, leadership forums, and annual and quarterly planning.
• Maintain an integrated view of product priorities, investments, dependencies, risks, and commitments across multiple product areas.
• Establish governance and decision-making frameworks that clarify ownership, tradeoffs, escalation paths, and accountability.
• Lead complex, business-critical programs spanning Product, Engineering, Design, Data, and business teams.
• Identify systemic execution barriers and organizational friction, and drive senior stakeholders toward scalable solutions.
• Set standards for core product practices, including planning, roadmaps, prioritization, decision records, and knowledge management.
• Build and develop Product Operations capability and talent.
• Serve as a strategic advisor and trusted partner to senior Product leadership on operating effectiveness, organizational priorities, and execution risk.

Required qualifications

• Extensive experience in product operations, program management, product management, business operations, or a related leadership role in a technology or digital product organization.
• Demonstrated experience leading a Product Operations, Program Management, or comparable capability supporting multiple product and technical teams.
• Experience partnering with senior and executive leaders to translate strategy into functional plans and organizational execution.
• Strong understanding of product development, portfolio management, roadmap planning, prioritization, operating models, and cross-functional execution.
• Track record of designing and implementing scalable operating mechanisms, governance models, and organizational practices.
• Strong strategic and conceptual problem-solving skills.
• Exceptional communication and executive-level synthesis skills.
• Demonstrated ability to influence across teams and seniority levels, reconcile competing perspectives, and lead through others.
• Experience developing talent and establishing clear accountability for outcomes.
• A collaborative, low-ego leadership style with a strong bias toward clarity, practical solutions, accountability, and results.

About the company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. It is part of the broader Fanatics ecosystem, a digital sports platform that engages more than 81 million fans.