Supervisor, Vault Operations (Wed - Sat)

The role

The Supervisor, Operations supports daily operational workflows for the Fanatics Collect platform. This includes intake, authentication coordination, vault operations, and fulfillment.

What you will do

• Supervise daily operations across vaulting, inventory, and fulfillment workflows
• Ensure accurate and timely handling of inbound and outbound collectibles
• Monitor KPIs including accuracy, turnaround time, and throughput
• Assign tasks and provide day-to-day direction to operations staff
• Support onboarding and training to ensure adherence to SOPs
• Identify and resolve routine operational issues
• Coordinate with partners in authentication, logistics, and customer experience
• Support inventory audits and reconciliation activities
• Ensure compliance with safety, security, and operational standards

Required qualifications

• 3–5 years of experience in operations, warehouse, or logistics environments
• Prior experience leading or supporting frontline teams
• Familiarity with WMS, ERP, or fulfillment systems
• Strong organizational and problem-solving skills
• Effective communication and teamwork skills

Nice to have

• Good to work in fast-paced, process-driven environments

About the company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. It is part of the broader Fanatics ecosystem.