Director, Vault Operations

The role

The Director of Vault Operations will lead and scale the Tigard headquarters. This role owns site operations, strategic planning, and vendor management to drive site growth and operational maturity.

What you will do

• Lead overall site performance across safety, quality, service, and cost metrics.
• Drive strategic initiatives to expand site capacity and optimize layouts.
• Oversee capital planning and execution.
• Manage key external partners and vendors.
• Develop and implement standard operating frameworks.
• Partner cross-functionally with Product, Engineering, and Technology teams.
• Establish and maintain site governance mechanisms.
• Build and lead high-performing teams.
• Champion safety, compliance, and security.
• Represent Vault HQ in enterprise planning and strategic business reviews.

Required qualifications

• 10+ years of experience in large-scale site or regional operations, distribution, or logistics.
• Experienced in facility expansion, capital project execution, and infrastructure scaling.
• Skilled in vendor management, contract negotiation, and external partnership development.
• Adept at using data, KPIs, and financial metrics to inform decisions.
• Collaborative, people-focused leader.
• Strong in cross-functional influence.

Nice to have

• Lean or Six Sigma certification

Benefits

• Competitive compensation
• Comprehensive benefits

About the company

Fanatics Collectibles is transforming the collectibles industry by combining innovation, technology, and trust. Their Vault HQ in Tigard, OR, serves as a secure and scalable hub for their ecosystem.