People Systems Manager

The role

This person will serve as the primary People Ops technical liaison for HRIS/HCM matters and vendor management. They will partner with IT and the AI team to design workflows, manage RFPs, and support AI enablement for People Ops.

What you will do

• Serve as the primary People Ops technical liaison for all People Systems matters
• Develop and maintain technical fluency across Oracle HCM and the People Systems architecture
• Partner with stakeholders on the design and rollout of People Systems workflow enhancements and automations
• Assess and communicate downstream impacts of People Systems changes
• Manage People Systems process improvement projects from ideation through adoption
• Partner with Corporate's Oracle HCM team on system configuration and roadmap alignment
• Act as first point of triage for system or tooling issues
• Own vendor relationships across the People-specific systems portfolio
• Lead RFPs for new or replacement People Systems tools
• Support AI/chatbot and ticketing solution implementation and testing

Required qualifications

• 5+ years in HRIS/People Systems roles
• Demonstrated experience owning vendor relationships and/or leading RFP processes
• Strong working knowledge of Oracle HCM or a comparable HCM platform
• Experience overseeing change management with strong partnerships across various stakeholders
• Experience partnering with IT/engineering teams on system integrations and workflow or automation enhancement projects
• Comfort operating with limited precedent and no fixed playbook for every issue
• Hands-on experience applying AI Tools (Claude, ChatGPT, or similar) to real workflows

Nice to have

• Bachelor's degree plus 5+ years related experience, or equivalent work experience
• Experience with partner teams vendor systems (Qualtrics, Jira Service Management, OKTA, etc)
• Experience in a matrixed org where systems ownership is split between HR, Corporate and IT across multiple operating companies
• Exposure to global/multi-entity HR data structures (EOR, international payroll)
• Prior experience triaging vendor or platform issues

Benefits

• Full-time employment includes base and bonus

Before you apply

• Interview and onboarding may include in-person components such as onsite interviews or a multi-day cultural immersion in New York City

About the company

Fanatics is building a leading global digital sports platform. Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics.