Sr. Manager, Strategy & Operations

The role

This person will partner with VIP leadership to define and execute strategy for acquiring, growing loyalty, and retaining top-tier customers. They will use AI and technology to build models, analyses, and workflows to improve how the VIP team serves high-value customers.

What you will do

• Partner with VIP leadership to define and execute strategy for top-tier customers
• Run concurrent projects spanning analysis, strategy, partnerships, and hands-on build work
• Own outcomes end to end from strategy design through execution
• Use AI and technology to build models, analyses, and workflows
• Work cross-functionally with Data, Product, Engineering, and Marketing to ship VIP initiatives
• Operate within a highly regulated environment with responsible gaming considerations

Required qualifications

• 5-8 years of experience
• Technical or engineering-adjacent background
• AI-native using AI tools daily with evidence of something personally built or shipped with them
• Comfortable with ambiguity and moving fast in a high-growth environment
• Ability to move fluidly across analytical, operational, relationship-driven, and technical work
• Ability to drive outcomes across teams without formal authority
• Bias toward speed and execution
• Data fluency
• SQL or Python experience expected
• Excellent communicator who can work directly with senior leadership
• Demonstrated ability to scope a problem and strategy

Benefits

• Base and bonus

About the company

Fanatics is building a leading global digital sports platform. Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics.