Staff Data Analyst

The role

You will own the data architecture and models for CX Operations in Snowflake. You will build clean, tested dbt models and provide analytical insights to senior leadership to support AI-first operations.

What you will do

• Own the architecture of CX Ops ecosystem data in Snowflake.
• Decide how ecosystem Ops data should be structured, owned, and governed.
• Consolidate overlapping datasets into shared sources of truth.
• Define and track data quality standards.
• Build alerting on critical metrics.
• Turn raw tables into clean, tested, reusable dbt models.
• Review teammates' SQL, models, and dashboards.
• Replace manual data pulls with automated solutions.
• Lead complex, cross-functional analyses.
• Present findings and architecture decisions to senior leadership.

Required qualifications

• 5+ years in analytics, analytics engineering, business intelligence, or strategic operations.
• Advanced, hands-on SQL.
• Strong dbt experience.
• Demonstrated experience designing or owning a data environment in a cloud data warehouse.
• Experience working closely with data or analytics engineering teams.
• Strong executive communication.
• Experience owning complex, cross-functional projects end to end.
• Experience building dashboards in Sigma, Tableau, or a comparable tool.
• High attention to detail.
• Comfortable in fast-paced, ambiguous environments with shifting priorities.

Nice to have

• Experience supporting AI/ML workflows, agent builds, or automation initiatives.
• Python or a similar scripting language for data manipulation and automation.
• Familiarity with operational KPIs across customer support, fraud, payments, or workforce management.
• Experience in gaming, fintech, or sports, or another operationally intensive, high-volume environment.
• Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field.

Benefits

• base and bonus

Before you apply

• This role includes a live, on-screen technical exercise.
• Interview and onboarding may include in-person components, such as onsite interviews or a multi-day cultural immersion in New York City.

About the company

Fanatics is building a leading global digital sports platform. It offers products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming.