Customer Growth Associate

New York City. Posted 2 days ago

The role

You will support the strategic vision of PokerStars Exclusively on FanDuel by evaluating commercial opportunities. You will lead opportunity analysis, support promotional and CRM efforts, and collaborate with partners to deliver campaigns.

What you will do

Lead on providing opportunity analysis and commercial benefits across initiatives.
Support the value of key promotions and CRM efforts.
Assist in reporting and analyzing past performance to develop new strategies for promotions.
Improve the quality and efficiency of internal Growth Operations processes and tooling.
Collaborate with Marketing, Commercial, Product, Customer Service, and Poker Operations to deliver campaigns.
Act as a primary source of knowledge on the customer experience.

Required qualifications

2+ years of experience working in a commercial or marketing environment
Strong numerical skills for analyzing data and using pivot tables in excel
Quick learner
Strong communication skills
Exceptional organizational skills
Experience monitoring and tracking KPIs
Process oriented with focus on proactive planning and scheduling

Nice to have

Experience using Excel, SQL, and CRM platforms
Knowledge of sports
Experience working within a heavily regulated industry

Benefits

Health plans including fertility and family planning, mental health support, and fitness benefits
Generous paid time off (PTO & sick leave)
Annual bonus and long-term incentive opportunities
401k with up to a 5% match
Commuter benefits
Pet insurance
Medical, vision, and dental insurance
Life insurance
Disability insurance
Short-term or long-term incentive compensation including cash bonuses and stock program participation
Paid personal time off
14 paid company holidays

About the company

FanDuel Group is the premier mobile gaming company in the United States and Canada. It consists of a portfolio of leading brands including FanDuel Sportsbook, FanDuel Casino, FanDuel Racing, and daily fantasy sports products.