Assistant Community Manager

The role

The Assistant Property Manager assists in planning, implementing, and managing daily property operations. This role involves administrative, financial, and resident relations duties to support property performance.

What you will do

• Assists Property Manager to ensure compliance in all aspects of the HUD 4350.3 Handbook.
• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements.
• Assists in the preparation of the property for REAC reviews, EHS violations cleared, MOR, Investor Site Reviews, and LIHTC Reviews.
• Perform annual and interim recertification reviews.
• Documents lease violations and coordinate evictions.
• Promotes resident satisfaction and retention by responding to questions, complaints, and requests.
• Ensures the property’s maintenance team members respond and complete resident service requests.
• Alerting staff of move ins, move outs, and emergencies.
• Responsible for regularly tracking arrears and following up with tenants per company policy.
• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.

Required qualifications

• Two years of experience in affordable housing leasing or property management.
• Knowledge and experience in the local residential market.
• Experience with EIV and Yardi.
• Proficient in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Great Customer Service skills.
• Able to learn and work with property management applications.

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health
• Employer Paid Vision Plans
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%
• 12 paid Holidays
• 15 days of PTO
• 7 Sick days
• Employer Paid Life Insurance
• Flexible Spending Account
• Nationwide Pet Insurance
• Disability Insurance
• Laser Correction Discount
• Employee Discounts on appliances, apparel, and more

About the company

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities. It operates as an integrated owner, operator, and innovator with a portfolio of more than 30,000 apartments.