General Manager- Affordable Housing

The role

The General Manager oversees, plans, and manages the day-to-day operations of properties in their portfolio. They are responsible for managing all on-site compliance activities, the marketing program, and financial performance.

What you will do

• Ensure adherence to laws relating to leasing including HUD, Fair Housing, ADA and Fair Credit Reporting Act.
• Remain compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
• Develop responses to regulatory agencies in coordination with the Compliance Department.
• Implement intervention strategies for tenants who are non-compliant with lease/compliance requirements.
• Prepare REAC reviews, EHS violations cleared, MOR, Investor Site Reviews, LIHTC Reviews, and annual and interim recertification reviews.
• Assist tenants with requests, questions, problems, and complaints.
• Monitor tenant and complex wide arrears and litigation cases.
• Document lease violations and coordinate evictions.
• Direct collection of monthly rents and late fees, process applications and pursue delinquencies.
• Supervise, direct, and monitor preventive, routine and emergency maintenance/repairs.

Required qualifications

• Three (3) years management experience including supervising a team (property management, hospitality, retail, or restaurant management).
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• EIV experience.
• TCS certification for tax credit properties.
• Able to effectively communicate with a range of people and personalities.
• Proficient in Microsoft Office Suite.
• Demonstrated ability to build relationships with staff members and the community.
• Ability to multi-task and meet tight deadlines.
• Takes a proactive approach to anticipating and preventing problems.
• Prioritizes tasks and manages time to ensure that deadlines are met.

Nice to have

• Bachelor's degree
• Yardi experience

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12+ paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

About the company

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. It owns and manages a portfolio of more than 30,000 apartments across 28 states.