Assistant Community Manager

The role

The Assistant Property Manager assists in planning, implementing, and managing daily property operations. This role involves administrative, financial, and resident relations duties to support property performance.

What you will do

• Assists Property Manager to ensure compliance in all aspects of the HUD 4350.3 Handbook.
• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements.
• Assists in the preparation of the property for REAC reviews, EHS violations cleared, MOR, Investor Site Reviews, and LIHTC Reviews.
• Perform annual and interim recertification reviews.
• Documents lease violations and coordinate evictions.
• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly.
• Ensures the property’s maintenance team members respond and complete resident service requests.
• Assisting tenants with requests, questions, problems, and complaints.
• Alerting staff of move ins, move outs, and emergencies.
• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors.

Required qualifications

• Two years of experience in affordable housing leasing or property management.
• Knowledge and experience in the local residential market.
• Experience with EIV, Yardi and Realpage.
• Proficient in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Great Customer Service skills.
• Able to learn and work with property management applications.
• Quick learner and great attitude.

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12 paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

About the company

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities. It owns and manages a portfolio of more than 30,000 apartments across 28 states.