Community Manager - NYCHA

The role

The Community Manager manages day-to-day operations, on-site compliance activities, and overall property performance. This role involves overseeing leasing laws, tenant relations, and maintenance compliance.

What you will do

• Ensure adherence to laws relating to leasing including HUD, Fair Housing, ADA, and Fair Credit Reporting Act.
• Remain compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
• Develop responses to regulatory agencies in coordination with the Compliance Department.
• Implement intervention strategies for tenants who are non-compliant with lease or compliance requirements.
• Prepare site REAC reviews, EHS violations cleared, MOR, Investor Site Reviews, and LIHTC Reviews.
• Perform annual and interim recertification reviews.
• Assist tenants with requests, questions, problems, and complaints.
• Monitor tenant and complex-wide arrears and litigation cases.
• Document lease violations and coordinate evictions.
• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies.

Required qualifications

• Three years of management experience including supervising a team.
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• EIV experience.
• TCS certification for tax credit properties.
• Experience in Affordable Housing.
• Proficient in Microsoft Office Suite.
• Ability to multi-task and meet tight deadlines.

Nice to have

• Bachelor's degree
• Yardi experience

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12 paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

About the company

Fairstead is a purpose-driven real estate firm that owns and manages a portfolio of more than 30,000 apartments. The firm brings development, construction, and property management under one unified platform.