Community Manager - Affordable Housing

The role

The Community Manager manages day-to-day operations, on-site compliance activities, and overall property performance. This role involves overseeing leasing laws, tenant relations, and maintenance coordination.

What you will do

• Ensure adherence to laws relating to leasing including HUD, Fair Housing, ADA, and Fair Credit Reporting Act
• Remain compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook
• Develop responses to regulatory agencies in coordination with the Compliance Department
• Implement intervention strategies for tenants non-compliant with lease or compliance requirements
• Prepare REAC reviews, EHS violations cleared, MOR, Investor Site Reviews, and LIHTC Reviews
• Perform annual and interim recertification reviews
• Assist tenants with requests, questions, problems, and complaints
• Monitor tenant and complex-wide arrears and litigation cases
• Document lease violations and coordinate evictions
• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies

Required qualifications

• Three years of management experience including supervising a team
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification
• EIV experience
• TCS certification for tax credit properties
• Experience in Affordable Housing
• Proficient in Microsoft Office Suite
• Ability to multi-task and meet tight deadlines

Nice to have

• Bachelor's degree
• Yardi experience
• Realpage experience

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health
• Employer Paid Vision Plans
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%
• 12 paid Holidays
• 15 days of PTO
• 7 Sick days
• Employer Paid Life Insurance
• Flexible Spending Account
• Nationwide Pet Insurance
• Disability Insurance
• Laser Correction Discount
• Employee Discounts on appliances, apparel, and more

About the company

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities. It owns and manages a portfolio of more than 30,000 apartments across 28 states.