Fartherfinance

Client Service Associate

Hybrid - Austin, Texas. Posted 4 months ago

The role

You will be the operational backbone for a Bee Cave-based advisory practice. You will manage the advisor's calendar, handle client communications, and perform account administration.

What you will do

  • Manage the advisor's calendar and coordinate client appointments end-to-end
  • Serve as the first point of contact for incoming client calls
  • Liaison between the advisor and Farther's centralized service team
  • Handle account administration including document uploads, client onboarding, and service requests
  • Maintain a meticulous CRM
  • Send monthly client communications, birthday cards, gifts, and coordinate client events
  • Produce reports and support meeting prep and post-meeting follow-up
  • Be a consistent presence for clients navigating the platform

Required qualifications

  • 1–4 years in a client-facing support, administrative, or operations role
  • Exceptional organization and attention to detail
  • Confident and warm on the phone
  • Proactive by nature
  • Strong written communication skills
  • Comfortable picking up new tech platforms quickly
  • Able to work hybrid from Bee Cave, TX

Nice to have

  • Experience in wealth management, financial services, or a similarly client-focused environment
  • Series 65 or equivalent license (or interest in getting licensed down the road)
  • CRM proficiency (Salesforce, Redtail, or similar)
  • You're the person who remembers the kids' names and the dog's birthday

Benefits

  • Full health benefits
  • 401(k) matching
  • Roth IRA options
  • Unlimited PTO

About the company

Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology. The founders are leaders and innovators from the private wealth industry.

Client Service Associate at Fartherfinance | JobZoey