Fartherfinance
Client Service Associate
Hybrid - Austin, Texas. Posted 4 months ago
The role
You will be the operational backbone for a Bee Cave-based advisory practice. You will manage the advisor's calendar, handle client communications, and perform account administration.
What you will do
- Manage the advisor's calendar and coordinate client appointments end-to-end
- Serve as the first point of contact for incoming client calls
- Liaison between the advisor and Farther's centralized service team
- Handle account administration including document uploads, client onboarding, and service requests
- Maintain a meticulous CRM
- Send monthly client communications, birthday cards, gifts, and coordinate client events
- Produce reports and support meeting prep and post-meeting follow-up
- Be a consistent presence for clients navigating the platform
Required qualifications
- 1–4 years in a client-facing support, administrative, or operations role
- Exceptional organization and attention to detail
- Confident and warm on the phone
- Proactive by nature
- Strong written communication skills
- Comfortable picking up new tech platforms quickly
- Able to work hybrid from Bee Cave, TX
Nice to have
- Experience in wealth management, financial services, or a similarly client-focused environment
- Series 65 or equivalent license (or interest in getting licensed down the road)
- CRM proficiency (Salesforce, Redtail, or similar)
- You're the person who remembers the kids' names and the dog's birthday
Benefits
- Full health benefits
- 401(k) matching
- Roth IRA options
- Unlimited PTO
About the company
Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology. The founders are leaders and innovators from the private wealth industry.