Sales Operation Manager

The role

You will work with cross-functional teams to drive sales organization success. You will design and optimize sales policies, manage operational processes, support incentive programs, reconcile customer payments, and deliver data-driven insights.

What you will do

• Oversee and support end-to-end sales execution processes across sales, finance, legal, and operations teams
• Manage day-to-day sales operations ensuring efficiency, compliance, and scalability
• Develop and refine sales policies aligned with business objectives
• Support sales incentive programs and ensure accurate commission payouts
• Identify process inefficiencies and implement improvements
• Coordinate customer payment reconciliation with finance teams
• Maintain accurate sales data and reporting dashboards
• Support forecasting and provide data-driven insights
• Collaborate cross-functionally to align execution and strategy

Required qualifications

• Bachelor’s degree in business, marketing, or related discipline
• 8+ years of experience in retail, sales, or direct-to-user environments
• 2+ years in a management role
• Demonstrated ability to lead and develop teams in a retail or sales environment
• Strong focus on delivering high-touch, user-first experiences
• Proficiency in CRM and sales tools (e.g., Salesforce)
• Data-literate and KPI-oriented
• Able to work cross-functionally with teams in marketing, service, and operations
• Comfortable in a fast-paced, evolving company with ambitious goals

Nice to have

• Automotive or tech industry experience
• Experience with incentive and commission management
• Exposure to payment reconciliation processes
• Experience in startup or high-growth environments
• Strong problem-solving mindset

Benefits

• Healthcare + dental + vision benefits (Free for you/discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment

About the company

Faraday Future is a California-based technology company focused on the design, engineering, and development of intelligent, connected electric vehicles and related artificial intelligence–enabled technologies. The Company aims to leverage the latest technologies and world’s best talent to realize exciting new possibilities across all of these lines.