Specialist, Data and Development Operations

The role

The Specialist, Data and Development Operations supports fundraising efforts by maintaining donor data and processing gifts. This role manages CRM reporting, donor records, and administrative tasks to support the Development, Finance, and Technology teams.

What you will do

• Coordinate mail processing, sorting and distributing incoming mail and packages.
• Perform routine logistical offsite tasks in Watkins Glen and surrounding area including banking and mail pickup.
• Field general inquiries to the primary office including calls, voicemails, and emails.
• Process incoming donations including checks, credit cards, and online gifts.
• Prepare and maintain donation batches and supporting documentation.
• Ensure gifts are accurately coded, allocated, and recorded.
• Coordinate with Finance on deposits, reconciliations, and discrepancies.
• Support duplicate record identification and resolution in the CRM.
• Maintain accurate supporter records including contact information and preferences.
• Manage the matching gift and workplace giving program process.

Required qualifications

• Intermediate proficiency with spreadsheet and document creation software
• Valid driver’s license
• Must meet insurability standards for company vehicle access
• Ability to lift up to 25 lbs regularly and up to 50 lbs occasionally
• Ability to perform prolonged periods in a stationary position
• Perform repeated motions involving the wrists, hands, and/or fingers
• Ability to bend, lift, push, stoop, stretch, climb, and crawl
• Ability to communicate effectively in person, by telephone, video conferencing, and other electronic communication methods
• Close visual acuity for reading reports and analyzing data
• Ability to ascend or descend ladders, stairs, and ramps

Nice to have

• 2 to 4 years of experience in CRM donor database work
• Database experience
• Familiarity with Farm Sanctuary programs

Benefits

• Competitive benefits package
• 13 paid holidays
• Generous paid time off
• Health, dental, vision, and life insurance
• 403(b) plan
• Flexible spending accounts
• Long-term disability insurance
• Free access to the CALM meditation app
• Access to the Nivati wellness platform

Before you apply

• 30-minute phone interview with Talent Acquisition Manager
• Reference checks

About the company

Farm Sanctuary is committed to a diverse, equitable, and inclusive workplace. The organization works to rescue and protect farmed animals from cruelty.