Director, Investor Relations & Operations

The role

The Director of Investor Relations & Operations owns the investor experience after commitment, including onboarding, capital calls, statements, and tax and legal obligations. This person will manage the fund administrator relationship and set investor operations standards as the department scales.

What you will do

• Own the capital call and distribution cycle across all vehicles
• Prepare and review sources and uses for closings, acquisitions, and capital calls
• Coordinate fund openings, subsequent closings, equalization, and finder agreements
• Run onboarding for new commitments including subscription documents, KYC, AML, accreditation, and tax forms
• Track and deliver LPA and side letter obligations for every investor
• Coordinate K-1 delivery, withholding, and investor tax inquiries
• Partner with Legal & Compliance on investor-facing regulatory requirements and audit requests
• Manage the fund administrator relationship
• Deliver investor statements and quarterly reporting on schedule
• Set investor operations standards, controls, and process documentation

Required qualifications

• 6–10 years in fund operations, investor relations operations, or fund administration at a private equity or real estate investment manager, or at a fund administrator serving one
• Direct ownership of capital calls, distributions, and capital account statements for closed-end funds
• Working knowledge of waterfalls and equalization
• Experience with institutional LPs, including US public pension funds, and with LPAs, subscription documents, and side letters
• Fluency in investor tax and regulatory documentation: K-1s, W-8 and W-9, FATCA, CRS, and KYC and AML
• Experience managing a fund administrator and coordinating across Finance, Legal, Tax, and fundraising teams
• Advanced Excel
• Salesforce or a comparable CRM
• Investor portal experience
• Precise, organized, and calm under deadlines
• Writes clearly to investors and internal teams
• Bachelor's degree in finance, accounting, or a related field

Nice to have

• CPA
• CFA
• Real estate fund experience

Benefits

• Competitive healthcare benefits
• Unlimited PTO
• 401k match

Before you apply

• Unable to offer visa sponsorship for this role
• Candidates must be authorized to work in the US without sponsorship

About the company

Faropoint is a vertically integrated industrial real estate investment manager focused on last-mile, small-bay warehouses across 16 US markets. Headquartered in Hoboken, NJ, the Firm is an SEC-registered investment adviser.