Director, Order-to-Cash Operations

Denver, CO; New York City, NY; San Francisco, CA. Posted 9 days ago

The role

You will lead Order Management, Billing and Revenue Operations teams at a growing, publicly traded SaaS company. You will own the order-to-invoice process and represent Order-to-Cash in a company-wide Lead-to-Cash transformation.

What you will do

Lead the Order Management, Billing and Revenue Operations teams
Hire and develop a new Revenue Operations Manager
Own the order-to-invoice process from Deal Desk approval through invoicing
Define and own the source of truth for revenue data and metrics
Drive data governance for audit-ready compliance
Partner with Business Systems and IT to scale Salesforce, CPQ, billing and ERP processes
Represent Order-to-Cash in Fastly’s Lead-to-Cash transformation
Support Revenue Accounting on ASC 606 matters
Deliver reporting and variance analysis to Finance and executive leadership

Required qualifications

10+ years of experience in Order Management, Billing, Revenue Operations or Order-to-Cash at a B2B SaaS company
4+ years of experience leading teams, including managing managers or senior individual contributors
Hands-on understanding of Salesforce, CPQ, billing and ERP platforms
Working knowledge of ASC 606
Strong analytical and communication skills
Bachelor’s degree in accounting, finance or a related field

Nice to have

CPA designation
Experience leading a Lead-to-Cash, order-to-cash or similar process and systems transformation
Experience with SOX controls and supporting external audits in a public company or late-stage environment
Experience reviewing complex, non-standard contracts and identifying terms affecting revenue recognition, billing and order setup
Regular, hands-on use of AI tools such as Claude, ChatGPT and Gemini

Benefits

Medical, dental, and vision insurance
Family planning
Mental health support
Employee Assistance Program
Insurance (Life, Disability, and Accident)
Flexible Vacation policy
Up to 18 days of accrued paid sick leave
401(k) including company match
Employee Stock Purchase Program
12 paid local holidays
12 paid company wellness days

Before you apply

A fully completed application and resume or CV are required
Use of AI technologies is strictly prohibited during the interview process unless explicitly authorized

About the company

Fastly's edge cloud platform enables customers to create digital experiences by processing, serving, and securing applications at the edge of the Internet.