Global AV Events and Production Engineer

The role

This person will provide on-site AV support and live streaming for company events. They will design, install, and configure AV systems across global offices and maintain conference room systems and equipment inventory.

What you will do

• Provide on-site AV support and live streaming for company events
• Work on the design, installation, and configuration of AV systems across global offices
• Collaborate with external AV vendors for customer-facing events
• Develop and maintain AV standards, documentation, and training
• Maintain conference room AV systems and global equipment inventory
• Conduct research and evaluate new AV products via pilots
• Participate in general service desk triage

Required qualifications

• 5+ years of experience in the AV space, including designing and deploying integrated AV systems across global corporate offices
• Experience in a service desk, IT support, or help desk environment
• Experience triaging, prioritizing, and escalating requests against SLAs
• Track record of building trust with internal stakeholders and external vendors
• Experience scoping large efforts, prioritizing competing demands, and negotiating timelines
• Excellent written and verbal communication skills
• Ability to work independently across multiple priorities
• Familiarity with ticketing systems
• Familiarity with VC platforms (Zoom, Teams)

Nice to have

• Jira
• Holding a certification in A/V technology
• Using data-driven metrics to guide AV technology investment and measure program performance
• Translating stakeholder requirements into an actionable roadmap
• Running technology pilots and evaluations that directly informed adoption decisions
• Consulting directly with event organizers on technical requirements

Benefits

• Medical, dental, and vision insurance
• Family planning
• Mental health support
• Employee Assistance Program
• Insurance (Life, Disability, and Accident)
• Flexible Vacation policy
• Up to 18 days of accrued paid sick leave
• 401(k) including company match
• Employee Stock Purchase Program
• 12 paid local holidays
• 12 paid company wellness days

Before you apply

• Use of AI technologies is strictly prohibited during the interview process unless explicitly authorized by the company in advance

About the company

Fastly is a leading technology company dedicated to providing a better, faster internet experience. Its edge cloud platform enables customers to create digital experiences by processing, serving, and securing applications at the edge of the Internet.