Manager, Strategy & Operations - Fulfillment

The role

You will lead strategic initiatives at the Distribution Center including labor and inventory optimization, robotics, and systems design. You will work with DC Operations, Systems Architecture, and Finance teams to improve cost, throughput, quality, and speed.

What you will do

• Improve labor models, staffing plans, and workflow logic
• Lead capacity and throughput planning for the DC
• Drive improvements to outbound flow including pick, pack, sort, and ship
• Scope and lead robotics and automation initiatives
• Partner with Systems Architecture to optimize fulfillment technology stack
• Drive vendor management and partnership initiatives
• Improve systems and processes for quality control, returns, and inventory-adjacent workflows
• Drive inventory management initiatives for storage efficiency and availability
• Lead scoping, design, and operational planning of future distribution centers
• Identify areas for operational and systems improvement

Required qualifications

• 8+ years of experience in supply chain / fulfillment operations, strategy or operations at a fast-growing eCommerce company
• Demonstrated ownership of distribution center or fulfillment initiatives
• Working knowledge of fulfillment systems (WMS, WCS, adjacent systems)
• Experience leading robotics, automation, or process-engineering initiatives
• Advanced proficiency in Excel and PowerPoint
• Ability to collect and analyze complex datasets
• Track record of vendor management
• Proven ability to drive initiatives from ideation to execution
• Ability and willingness to be primarily based at the Distribution Center
• Demonstrated ability to build, mentor, and lead teams
• BA / BS degree or equivalent experience
• English

Nice to have

• Experience at scale (high-volume fulfillment or last-mile networks)
• Experience with SQL and data visualization tools (e.g., Tableau, Looker)
• Lean, Six Sigma, or equivalent continuous-improvement methodology
• Degree in engineering, operations, supply chain, or a related quantitative field
• Advanced degree
• Additional language(s)

Benefits

• Formalized career paths
• Flexible Paid Time Off (PTO)
• Comprehensive health insurance (Medical, Dental and Vision)
• 401k match with immediate vesting upon eligibility
• Weekly catered lunches
• Fully-stock kitchen pantry
• Opportunities to travel for trade shows and vendor meetings
• Summer Fridays Early Departure
• Team bonding events and programs
• Employee discounts

About the company

Fashion Nova is a leading trend-to-market fashion and lifestyle brand with high-growth categories. It was launched in 2006 and has over 40 million social media followers.