Customer Engineer (Pre-Sales) ANZ

The role

You will help insurance carriers and MGUs realize the power of the Federato platform. You will partner with Sales to lead technical discovery, solution design, and demo delivery.

What you will do

• Own technical sales engagements from discovery through close
• Deliver tailored, high-impact demos focused on business outcomes
• Translate customer workflows into Federato configurations
• Lead RFP and security questionnaire completion
• Build and maintain reusable demo environments
• Develop onboarding materials, configuration libraries, and example rating logic
• Partner with the Manager, Pre-Sales and Product Marketing to refine messaging frameworks and technical collateral
• Co-define and continuously improve the pre-sales lifecycle
• Contribute to shared team assets
• Collaborate with Product and Engineering to align roadmap with customer pain points

Required qualifications

• 6–10+ years in technical pre-sales, solutions engineering, or technical consulting
• Hands-on experience in demos, architecture design, and enterprise sales support
• Strong insurance domain knowledge
• Familiarity with policy lifecycle management, rating, quoting, and underwriting systems
• Ability to communicate technical value to both execs and practitioners
• Coding competence in Javascript and SQL

Nice to have

• curiosity to learn quickly

Benefits

• stock options
• benefits
• additional perks

About the company

Federato is an AI-native platform that’s bringing agentic AI to the full policy lifecycle. The company has raised $180 million, including a $100 million Series D from Goldman Sachs.