IT Support Specialist

The role

The IT Support Specialist will provide onsite and remote support to employees globally using Windows and macOS. The role involves managing IT environments, Google systems, and audiovisual equipment.

What you will do

• Provide onsite and remote support to employees globally with Windows and macOS
• Prepare laptops for new employees
• Plan, design and develop the IT environment and automated processes
• Prepare onboarding and IT material for new employees
• Manage Google systems and licences
• Manage tech material
• Support and maintenance of audiovisual equipment in meeting rooms
• Support offices around the world
• Collaboration and maintenance of the quality and environmental management system
• Make proper use of the resources provided by the organization and carry out appropriate segregation of waste

Required qualifications

• +1 year of experience in a similar position
• Good communication skills in English and Spanish
• Be decisive and organised

Nice to have

• Experience installing and managing networks
• Experience in a fast-paced environment
• Knowledge about Jira or other ticketing tools
• Other languages

Benefits

• Attractive compensation package consisting of base salary
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Health insurance
• Gympass membership
• English Lessons
• Flexible remuneration with a 100% tax exemption through Cobee
• Possibility to receive in advance part of your salary by Payflow
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team

About the company

Fever is a tech platform for culture and live entertainment. The company uses proprietary technology and a data-driven approach to help people discover experiences and empower event creators.