Assistant Site Manager - Denver

The role

The Assistant Site Manager supports the General Site Manager in the daily operations of a VR experience venue. This role involves staff leadership, guest services, budgeting, and technology troubleshooting.

What you will do

• Help hire, train, and schedule staff via local agency
• Lead shifts and provide feedback and coaching to staff
• Oversee facility upkeep and troubleshoot technical or mechanical issues
• Train staff on launching guests into the VR experience
• Manage VR headset maintenance, cleaning, and software updates
• Act as the first point of escalation for guest concerns
• Assist with budgeting, payroll auditing, and expense management
• Manage box office operations, retail sales, and inventory control
• Handle administrative duties including invoice processing and progress reporting
• Participate in building brand presence through private events and outreach

Required qualifications

• 3+ years of experience in operations, hospitality, retail, live entertainment, franchise management, or a related industry
• An understanding of budgeting and controlling expenses and retail operations
• Leadership and management skills
• Ability to communicate effectively in oral and written communication
• Excellent planning and organizational skills
• Friendly, energetic, and enthusiastic personality
• Comfortable with technology and basic troubleshooting
• Ability to problem-solve and think quickly on your feet
• Ability to stand for extended periods of time
• Moderate level of physical ability is required
• Reliable transportation and ability to arrive on time for scheduled shifts
• Proficiency in Google Suite

Nice to have

• Comfortable using basic tools (hammer, drill, etc)
• Experience maintaining mechanical and technical equipment
• Comfortable learning how to manage VR technology and production programs
• Past role(s) working in production and/or events - working or managing a pop-up event, amusement attraction, theme park, or exhibition

Benefits

• benefits
• performance-based compensation

About the company

Fever is a tech platform for culture and live entertainment. The company uses proprietary technology and a data-driven approach to help people discover experiences and empower event creators.