Senior User Researcher

The role

You will lead B2C and B2B research for Fever Sports. You will define the research roadmap, run qualitative and quantitative studies, and turn findings into actionable insights for product and business decisions.

What you will do

• Define and deliver the research roadmap for Fever Sports across B2C and B2B.
• Engage with senior stakeholders to source and prioritise business questions.
• Plan and run research studies using qualitative and quantitative methods.
• Build and test prototypes.
• Work with designers, PMs, Tech Leads and Engineers on UX decisions.
• Turn findings into clear, actionable insights.
• Share work with the wider organisation and advocate for the User Research team.
• Mentor less experienced researchers and guide a junior colleague.
• Improve research processes and research ops.

Required qualifications

• Around 10 years of professional experience, with proven experience in User Research or a closely related field, or 5+ years.
• Strong command of qualitative and quantitative methods, with particular depth in usability testing.
• Ability to understand the context behind a business question and design the right method to answer it.
• Solid hands-on data analysis skills with at least one analytical tool (e.g., Excel, SQL, SPSS).
• Experience running several complex projects in parallel under time pressure.
• Comfort with ambiguity.
• Strong prototype testing and prototype building skills.
• Professional proficiency in English or Spanish.

Nice to have

• Confident Figma user
• Know platforms such as Hotjar, UserTesting, Maze or Mixpanel
• Background in startup, scale-up or hypergrowth environments
• Speak both English and Spanish, and other languages too
• Into sports such as football, racing, sailing, golf or tennis

Benefits

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Great work environment with a young, international team of talented people
• Health insurance
• Flexible remuneration with a 100% tax exemption through Cobee
• English Lessons
• Gympass Membership
• Possibility to receive in advance part of your salary by Payflow

About the company

Fever is a tech platform for culture and live entertainment. Its mission is to democratize access to culture and entertainment.