Commercial / Sales Associate (Freelance)

The role

You will drive B2B sales for Fever Originals in Southeast Asia by managing inbound and outbound opportunities. You will handle customer calls, close deals for group bookings and private events, and support reporting and analysis.

What you will do

• Outreach to local groups like hotels, schools, universities, and large companies to drum up sales.
• Manage B2B sales inquiries for Fever Originals in Southeast Asia.
• Handle customer calls and emails from first contact to booking confirmation.
• Close deals for group visits, birthday celebrations, and privatizations.
• Provide personalized customer care.
• Collect and analyze feedback to identify areas for improvement.
• Support reporting processes and help structure key performance metrics.
• Collaborate with marketing and operations teams.
• Assume the role of a Fever brand ambassador.
• Communicate challenges, opportunities, and suggestions to the Fever producer team.

Required qualifications

• Strong command of English and Mandarin Chinese is essential.
• 2-3 years experience in sales, customer service, or commercial roles.
• Strong communication and interpersonal skills in English.
• Proactive attitude with a problem-solving mindset and attention to detail.
• Good analytical ability to interpret customer data and feedback.
• Comfort managing multiple priorities and adapting to fast-changing scenarios.
• Proficiency with CRM software and productivity tools (e.g., Excel, Google Sheets).

Nice to have

• Experience in hospitality, events, or entertainment

About the company

Fever is a tech platform for culture and live entertainment. The platform inspires over 300 million people in more than 55 countries to discover experiences.