Event Operations Specialist - Seoul

The role

The Event Operations Specialist will support the rollout and day-to-day operation of a large sports partnership in South Korea. You will oversee operations across multiple venues, ensuring ticketing, access control, and box office processes meet company standards.

What you will do

• Coordinate Fever operations across multiple football stadiums and matchdays.
• Ensure each venue is operationally ready including ticketing, access control, box office, devices, connectivity, staffing and processes.
• Monitor overall performance of each venue and identify potential issues.
• Ensure operational standards are applied consistently across all stadiums.
• Brief and coordinate Venue Managers and experienced freelance operational leads.
• Support Venue Managers when they face operational problems.
• Coordinate junior freelancers and temporary staff through Venue Managers.
• Act as the first operational escalation point for venue teams.
• Troubleshoot issues related to ticketing, access control, box office and onsite workflows.
• Ensure Fever checklists, SOPs and tools are followed consistently.

Required qualifications

• 3 years of experience in live operations, sports, ticketing, venues, hospitality or another high-volume operational environment.
• Experience coordinating onsite teams or multiple operational stakeholders.
• Proven ability to troubleshoot operational issues independently.
• Comfortable supervising experienced people without necessarily being their formal line manager.
• Strong organizational skills and attention to detail.
• Confident communicator with both operational teams and external partners.
• Comfortable working with operational technology and learning new systems quickly.
• Native Korean and strong professional English.
• Willingness to work evenings, weekends and travel regularly across South Korea.

Benefits

• Attractive compensation package
• Potential to earn a significant bonus for top perfomance
• Opportunity to have a real impact in a high-growth global category leader
• Defined contribution (DC) retirement plan managed by Korea Investment & Securities
• 40% discount on all Fever events and experiences
• 20 working days as holidays
• Home office friendly
• Responsibility from day one and personal and professional growth
• Great work environment with a young, international team of talented people

About the company

Fever is a tech platform for culture and live entertainment. The company uses proprietary technology and a data-driven approach to help people discover experiences and empower event creators.