Manager, Customs & Global Event Freight

The role

You will lead global transportation operations end-to-end and manage a distributed team of logistics coordinators. You will oversee global trade and customs compliance, strategic sourcing analysis, and vendor negotiations for event assets.

What you will do

• Own global logistics and freight operations from start to finish
• Oversee global import/export processes, temporary admissions, tariff classifications, and customs compliance
• Evaluate total cost of ownership by comparing international shipping costs against local fabrication or sourcing options
• Partner with event production, finance, legal, and tax teams
• Lead and develop a distributed team of logistics coordinators
• Manage relationships with freight forwarders, customs brokers, and 3PL partners
• Establish, track, and report performance metrics
• Identify process inefficiencies and design standardized logistics frameworks

Required qualifications

• 5+ years leading global logistics, freight forwarding, or production transportation operations
• Deep knowledge of international customs regulations, import/export compliance, HS codes, and temporary importations
• 3+ years of experience direct managing logistics coordinators or operations teams across multiple regions and time zones
• Capability to analyze logistics trade-offs and manage departmental budgets, vendor quotes, and KPIs
• Proven track record negotiating high-value contracts and freight rates with global 3PLs, carriers, and customs brokers
• Bachelor's degree in Supply Chain, Business, Engineering, or equivalent experience
• Proficiency in TMS/ERP platforms, Google Sheets/Excel, and analytics tools
• Fluent English

Nice to have

• Experience within live events, entertainment, or high-volume global shipping

Benefits

• Base salary and potential for significant bonus for top performance
• 40% discount on all Fever events and experiences
• Medical insurance: Seguro de Gastos Médicos Mayores with GNP free of charge
• Savings plan (SURA): employee contributes 5% and Fever contributes 5%
• Wellhub Membership: paid by Fever up to the Silver plan
• 20 days annual leave

About the company

Fever is a tech platform for culture and live entertainment. The platform inspires over 300 million people in more than 55 countries to discover experiences.