Salesforce Technical Specialist

The role

You will manage customer data activation to execute CRM strategies and communications plans using email, push notifications, and in-app messages. You will support the technical setup of campaigns and user journeys in Salesforce Marketing Cloud and own weekly, monthly, and ad hoc reporting.

What you will do

• Manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan.
• Refine multi-channel communications and develop retention strategies.
• Support the technical set up of campaigns and user journeys in Salesforce Marketing Cloud.
• Ensure all campaigns have clearly defined success metrics that are tracked and analysed.
• Own weekly, monthly reporting and ad hoc deep dives.

Required qualifications

• 2-3 years experience working in Digital Marketing and CRM.
• Experience working with Salesforce Marketing Cloud.
• Knowledge of SQL, AMPScript, and other programming languages.
• Ability to leverage consumer behavioral, lifestyle, transactional, and demographic data for marketing insights.
• Commercially savvy, analytical and data-driven.
• Experience in A/B testing and dynamic templates.
• Organized, responsible and proactive person.
• Ability to optimize, prioritize and organize your time.
• Ability to carry out a high pace of work.
• Fluent English communication skills.
• Ability to potentiate team-work and keep everyone in the team motivated.

Benefits

• Attractive compensation package with room to grow.
• 40% discount on all Fever events and experiences + free Candlelight voucher.
• Flexible remuneration with Cobee: meals, transport, training, and nursery support (tax-exempt).
• Payflow: option to access part of your salary in advance.
• Taxdown: help optimizing and filing your taxes.
• Private health & dental insurance with Cigna: 100% covered by Fever.
• Wellhub membership for gym and wellness access: 100% covered by Fever up to the Silver plan.
• Language learning support: English and Spanish lessons.
• Snacks, drinks, and fresh fruit are always available at the office.

About the company

Fever is a tech platform for culture and live entertainment. The company uses proprietary technology and a data-driven approach to help people discover experiences and empower event creators.