Product Operations Analyst (Backoffice)

The role

This person will support the operational setup and go-to-market of new digital products and tools. They will manage backends, define core operational processes, and coordinate between Product, Technology, Operations, Project Management, and Finance teams.

What you will do

• Support the operational setup and go-to-market of new products and tools.
• Create, configure, monitor and maintain products across multiple internal and external tools.
• Define core operational processes from zero, testing and iterating on them.
• Perform periodic reviews of setups and configurations to detect incidents.
• Act as the connection point between Product, Technology, Operations, Project Management and Finance.
• Participate in weekly meetings to align priorities, report issues and share learnings.

Required qualifications

• Excellent communication and interpersonal skills.
• Fast learner with strong retention.
• Proactive and able to take ownership and lead specific tasks or workstreams autonomously.
• Comfortable working under pressure and handling high-demand peaks.
• High level of English and Spanish.
• 1-2 years of experience in product operations, business operations or similar roles.
• Proactive and decisive, with strong problem-solving and quick-reaction skills.
• Strong command of Microsoft Office and ability to quickly learn new tools.
• Knowledge of Salesforce.

Benefits

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Health insurance
• Gympass membership
• English Lessons
• Flexible remuneration with a 100% tax exemption through Cobee
• Possibility to receive in advance part of your salary by Payflow
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people

About the company

Fever is a tech platform for culture and live entertainment. The company aims to democratize access to culture and entertainment using proprietary technology and a data-driven approach.