Product Operations Specialist (Backoffice)

The role

This person will support the operational setup and go-to-market of new digital products and tools. They will manage backends, define core operational processes, and coordinate between Product, Technology, Operations, Project Management, and Finance teams.

What you will do

• Support the operational setup and go-to-market of new products and tools
• Create, configure, monitor and maintain products across multiple internal and external tools
• Define core operational processes from zero, testing and iterating on them
• Perform periodic reviews of setups and configurations to detect incidents
• Act as the connection point between Product, Technology, Operations, Project Management and Finance
• Participate in weekly meetings to align priorities, report issues and share learnings

Required qualifications

• Excellent communication and interpersonal skills
• Fast learner with strong retention
• Proactive and able to take ownership and lead specific tasks or workstreams autonomously
• Comfortable working under pressure and handling high-demand peaks
• High level of English and Spanish
• 2+ years of experience in product operations, business operations or similar roles
• Proactive and decisive, with strong problem-solving and quick-reaction skills
• Strong command of Microsoft Office
• Ability to quickly learn new tools
• Knowledge of Salesforce

Benefits

• Base salary and potential for significant bonus
• 40% discount on all Fever events and experiences
• Health insurance
• Gympass membership
• English Lessons
• Flexible remuneration with a 100% tax exemption through Cobee
• Possibility to receive in advance part of your salary by Payflow

About the company

Fever is a tech platform for culture and live entertainment. The company aims to democratize access to culture and entertainment using proprietary technology and a data-driven approach.