Fictiv

Sr Manager, Business Operations — Operations & Supply Chain

Bengaluru, India Office. Posted a month ago

The role

The Sr Manager, Business Operations serves as a strategic thought partner and chief of staff to the SVP, Operations & Supply Chain. This person will own the organization's operating cadence, lead strategic initiatives, and manage executive communications and priorities for a global organization.

What you will do

  • Design, own, and improve the operating rhythm of the Operations & Supply Chain organization
  • Lead cross-regional, cross-functional strategic initiatives
  • Prepare analysis and business cases for high-stakes decisions
  • Draft executive content, narratives, and announcements
  • Administer organization goals and KPIs
  • Run key meetings including agenda, facilitation, and action tracking
  • Build relationships across US, Japan, Mexico, India, and China regional teams
  • Manage the SVP's calendar and international travel
  • Handle sensitive information with discretion
  • Take on ambiguous, high-priority special projects

Required qualifications

  • 9+ years of experience in business operations, chief of staff, management consulting, supply chain / manufacturing operations, or program management roles
  • Significant time supporting or working directly with senior executives
  • Track record of owning cross-functional programs end-to-end
  • Fluency in Excel / Google Sheets
  • Ability to turn imperfect data into a clear, defensible recommendation
  • Exceptional written and verbal communication in English
  • Bachelor's degree

Nice to have

  • MBA or equivalent advanced degree
  • Domain exposure to manufacturing, hardware, or supply chain operations
  • Experience operating in a multinational, matrixed organization
  • Proficiency with Google Workspace, Slack, Confluence / Jira, and BI tools (e.g., Looker, Tableau)
  • Enthusiasm for using AI tools
  • Experience designing and executing executive events, offsites, and all-hands meetings
  • Formal project management training or certification (e.g., PMP)

About the company

Fictiv is a provider of manufacturing solutions. The company seeks to build a world-class organization that values the contributions of all teammates.

Sr Manager, Business Operations — Operations & Supply Chain at Fictiv | JobZoey