Logistics Coordinator (US Imports) – Night Shift

The role

The Logistics Specialist supports US International Import logistics operations. This person coordinates international courier shipments, reviews customs documentation, and communicates with carriers and suppliers during night shift hours.

What you will do

• Coordinate international import courier shipments for U.S. operations through carriers such as UPS and FedEx.
• Monitor shipment movement and resolve delivery delays, customs holds, and clearance-related issues.
• Coordinate with carriers, freight forwarders, customs brokers, suppliers, and internal teams.
• Review shipping documents, including commercial invoices, packing lists, HTS classifications, and supporting customs documentation.
• Follow up with carrier brokerage teams regarding entry corrections, duty-related issues, and shipment escalations.
• Work cross-functionally with internal teams to resolve shipment and billing issues.
• Maintain shipment tracking records, shipment visibility updates, and operational reporting.
• Maintain and contribute to the Quality Management System (QMS).

Required qualifications

• Over 2 - 3 years of progressive experience in international logistics, courier operations, and import/export coordination.
• Strong knowledge of US customs clearance processes, import/export documentation, trade compliance requirements, and international shipping operations.
• Strong communication, coordination, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience handling international air and ocean import shipments.
• Ability to identify opportunities for operational efficiencies, shipment visibility improvements, and logistics cost optimization.
• Analyze U.S. import shipment timelines, customs clearance activities, and on-time delivery performance.
• Proficiency in Microsoft Excel, Google Sheets, shipment tracking systems, and logistics reporting tools.
• Ability to collaborate effectively with carriers, freight forwarders, customs brokers, suppliers, and internal cross-functional teams.
• Ability to work in US night shift hours supporting global logistics operations.
• Must be able to maintain sustained focus and responsiveness while handling time-sensitive shipment activities and customer delivery deadlines.
• Capability to manage multiple shipment priorities effectively in a fast-paced logistics operations environment.

Nice to have

• Bachelor’s degree in Logistics, International Business, Commerce, Foreign Trade, Customs Administration, or a related field
• Familiarity with Incoterms and HS code classification

About the company

MISUMI Americas, a division of MISUMI Group, is a provider of standard, configurable, and custom manufacturing solutions. The company serves as a partner for companies in the Americas with operations in the San Francisco Bay Area and Chicago.