Accounts Receivable Specialist

The role

You will own a portfolio of B2B and B2C accounts. You will manage credit risk, negotiate repayment plans, and resolve disputes by working with sales, customer service, and finance.

What you will do

• Make collection calls and follow up on past-due accounts with customers directly.
• Own day-to-day credit evaluation for your portfolio.
• Assess credit exposure for new and existing customers using D&B reports and other data.
• Investigate and resolve disputed accounts receivable in partnership with sales and customer service.
• Keep customer account information current and accurate in the system.
• Process credit card payments through accounting systems.
• Manage dunning and escalate serious delinquency issues.
• Troubleshoot outstanding account issues and drive them to resolution.
• Review and approve or hold orders using sound judgment on customer risk.
• Apply Lock Box payments and reconcile customer accounts.

Required qualifications

• 3 - 5 years of experience in Accounts Receivable, Order-to-Cash (O2C), and Credit & Collections
• Track record managing complex, varied customer portfolios independently.
• Strong negotiation and communication skills.
• Customer-focused mindset.
• Attention to detail.
• Comfort influencing stakeholders outside your own department.

Nice to have

• B2B experience
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Experience with SAP or NetSuite
• Analytical chops in Tableau, Power BI, Sigma, or SQL
• Experience driving workflow automation or process enhancement
• Hands-on use of AI tools in a finance or collections workflow

Benefits

• Comprehensive medical and dental coverage
• 401(k) plan
• Generous PTO and leave programs

About the company

MISUMI Americas is a division of MISUMI Group and a provider of standard, configurable, and custom manufacturing solutions. The company serves as a partner for companies in the Americas with operations in the San Francisco Bay Area and Chicago area.