Commercial Operations Intern [Winter 2027]

The role

You will track progress of commercial use cases against KPIs. You will act as feet on the ground at customer sites to observe operations and relay data to the team.

What you will do

• Track progress across active commercial use cases.
• Keep status, milestones, and blockers up to date.
• Collect, maintain, and report KPIs in recurring updates.
• Act as feet on the ground at customer and deployment sites.
• Observe operations, capture issues and data, and relay findings to the team.
• Coordinate across Commercial, Pilots, Engineering, and Operations to drive action items to closure.
• Own projects end to end as the team's needs shift.

Required qualifications

• Rising senior or recent graduate in Business, Industrial Engineering, Operations Research, Engineering, or a related field.
• Must be graduating within one year.
• Strong organizational and communication skills.
• Comfort working with data in spreadsheets.
• Willing to travel to customer sites.
• Willing to work hands-on in industrial environments such as warehouses and logistics facilities.

Nice to have

• Experience in operations, logistics, supply chain, or a customer-facing role.
• Interest in robotics or AI.
• Experience with data analysis and dashboarding tools (SQL, Python, Looker, or similar).

About the company

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The company is headquartered in San Jose, CA.