Account Manager (Scottsdale, AZ or Austin, TX)

The role

You will own renewals and expansions with Fortune 500s, global brands, and fast-scaling enterprises. You will drive revenue by securing long-term contracts and identifying growth opportunities across customer departments.

What you will do

• Become a Files.com expert on features, integrations, and use cases
• Lead strategic renewal conversations to secure long-term partnerships
• Identify and close expansion opportunities across departments and features
• Protect revenue by rightsizing plans and preventing churn
• Convert monthly accounts into stable annual or multi-year contracts
• Manage multi-stakeholder relationships across IT, security, and business leaders
• Maintain accurate renewal and expansion pipelines
• Deliver on growth and retention targets

Required qualifications

• Technical fluency
• Consultative selling

Benefits

• 100% Paid Health, Dental & Vision (75% for family)
• 401(k) with 4% Company Match
• Equity Grants for Every Employee
• Paid Parental Leave
• 20 PTO Days
• 11 Holidays
• Full Company Winter Break
• $1,000 Signing Bonus
• Modern Apple Laptop
• Anniversary Gifts
• Free catered breakfast every day in our Scottsdale office
• Team Travel to NYC, Austin, Nashville, Miami, and more

Before you apply

• No Remote Candidates

About the company

Files.com is a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands. The company has built a $35M+ business with 70 people and is backed by $46.5M from Riverwood Capital.