Filson Retail Key Holder - Edina - PT

The role

The Key Holder leads the team to achieve performance goals and provides a best-in-class customer experience. This management team member executes operational standards, visual merchandising, and marketing events.

What you will do

• Identifies customer needs and acts as an outfitter through product knowledge.
• Supports the Store Manager in recruiting, selecting, orienting, and training employees.
• Supports the Store manager with coaching, developing and conflict resolution.
• Provides feedback to support staff members.
• Manages a training plan and coaching to drive key performance indicators.
• Supports marketing events through in store promotion, emails, and community outreach.
• Prepares reports by collecting, analyzing and summarizing information.
• Ensures availability of merchandise and services by maintaining inventories.
• Ensures Filson Standards and Operating Standards are met or exceeded.
• Protects employees and customers by providing a safe and clean store environment.

Required qualifications

• Exceptional selling skills, customer service, and clientele
• Minimum of one year in a leadership role
• Experience using data to make informed decisions
• People development and growth experience
• Friendly and outgoing; service mentality
• Strong written and verbal communication skills
• PC based computer skills; with Word and Excel
• Ability to work weekends, holidays and evenings
• Must have high school diploma or equivalent
• Must be 18+ yrs old
• Able to lift and carry 30 pounds
• Able to reach overhead, pull clothing and luggage from shelves, bend, kneel, or stoop, and stand for long periods of time

Benefits

• Medical, dental & vision (For FT and PT Reg status team members only)
• 401k with company match
• Employee assistance program
• Pet Insurance
• Merchandise discounts
• Complimentary employee bag at 90 days of employment
• Paid Corporate Holidays
• Paid Vacation days (accrued) (For FT status team members only)
• Paid Volunteer days (For FT status team members only)

About the company

Filson began in 1897 outfitting prospectors with tools and apparel. The company is committed to providing pioneers with goods made from high quality materials.