Filson Retail Assistant Store Manager - Seattle

The role

You will lead and develop a team to provide customer experiences. You will work with the Store Manager and home office partners to uphold store operations and culture.

What you will do

• Identifies customer needs and acts as an outfitter through product knowledge.
• Supports the Store Manager in recruiting, selecting, orienting, and training employees.
• Develops team selling and merchandising skill by demonstration and setting goals.
• Provides feedback to staff in a culture of 360-degree communication.
• Manages a training plan and coaching to drive key performance indicators.
• Supports marketing events through in store promotion, emails, and community outreach.
• Prepares reports by collecting, analyzing, and summarizing information.
• Ensures availability of merchandise and services by maintaining inventories.
• Ensures Filson Standards and Operating Standards are met or exceeded.
• Protects employees and customers by providing a safe and clean store environment.

Required qualifications

• Exceptional selling skills, customer service, and clientele experience
• Minimum of two years in a leadership role
• Strong coaching and delegation skills
• Experience using data to make informed decisions
• People development and growth experience
• Friendly and outgoing; service mentality
• Strong written and verbal communication skills
• PC based computer skills; with Word and Excel
• Ability to work weekends, holidays, and evenings
• High school diploma or equivalent
• Must be 18+ yrs. old
• Able to lift and carry 30 pounds, reach overhead, pull clothing and luggage from shelves, bend, kneel, or stoop, and stand for long periods of time

Benefits

• Hourly compensation
• Potential monthly bonus based on store financial performance
• Employee hiring referral bonus
• Paid Time-off (For FT status team members only)
• Paid Corporate Holidays
• Paid Vacation days (accrued)
• Paid Float Days
• Medical, dental & vision (For FT and PT Reg status team members only)
• 401k with company match
• Employee assistance program (EAP)
• Pet Insurance
• Merchandise discounts

About the company

Filson began in 1897 outfitting prospectors with tools and apparel. The company is committed to providing goods made from high quality materials.