Filson Retail Store Manager - Los Angeles - Silver Lake

The role

The Retail Manager manages the Filson retail store. This person serves customers, supervises staff, and handles store promotion and advertising in conjunction with the Marketing department.

What you will do

• Provide exceptional service to all customers through sales, customer service and clientele
• Establishes rapport with current and potential customers
• Completes store operational requirements by scheduling and assigning employee following up on work results
• Selects store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, and discipline employees
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Markets merchandise by studying advertising, sales promotion, and display plans
• Ensures availability of merchandise and services by approving shipments, maintaining inventories
• Ensure that Filson Standards and Operating Standards are met or exceeded
• Protects employees and customers by providing a safe and clean store and backroom environment

Required qualifications

• High school diploma or equivalent
• 18+ yrs old
• Exceptional selling skills, customer service, and clientele
• 5 + years management in Retail Operations and People Leadership positions
• Management proficiency and leadership skills
• Tracking budgets expenses and financial acumen
• Self-motivated and Results Driven
• People development and growth plan experience
• Friendly and outgoing; service mentality
• Strong written and verbal communication skills
• PC based computer skills; with Word, Excel, and telecommunication experience
• Able to lift and carry a minimum of 30 pounds

Benefits

• Salary
• Potential monthly bonus based on store financial performance
• Employee hiring referral bonus
• Paid Time-off (for FT team members only)
• Paid Corporate Holidays
• Paid Vacation days (accrued)
• Paid Float days
• Medical, dental & vision (for FT and PT Reg status team members only)
• 401k with company match
• Employee assistance program (EAP)
• Pet Insurance
• Merchandise discounts

About the company

Filson began in 1897 outfitting prospectors with tools and apparel. The company is committed to providing pioneers with goods made from high quality materials.