Strategic Account Lead

The role

This commercial leadership role involves account ownership, capacity commercialisation, and cross-functional delivery orchestration. You will translate customer AI compute roadmaps into GPU capacity commitments and act as the primary point of contact for important customers.

What you will do

• Own end-to-end account leadership for largest GPU capacity customers.
• Own executive governance cadence including quarterly and executive business reviews.
• Own end-to-end delivery outcomes by leading a dedicated coverage pod.
• Coordinate cross-functionally with finance, legal, and executive leadership.
• Capture customer feedback and translate it into input for engineering and product priorities.
• Drive the evolution of account coverage toward dedicated single-customer pods.
• Identify and execute account growth opportunities.
• Maintain executive reporting on strategic account health, pipeline, capacity utilisation, and risk.

Required qualifications

• 10 + years in strategic account management, enterprise/complex sales, or commercial leadership in cloud infrastructure, data centre, semiconductor, or AI compute markets.
• Direct experience selling, negotiating, or managing large-scale GPU/compute capacity contracts.
• Strong technical fluency in GPU infrastructure, capacity planning, deployment timelines, networking architecture, and power and data centre constraints.
• Track record of operating with significant autonomy in ambiguous, high-growth environments.
• Comfort operating as a senior individual contributor, owning outcomes end-to-end without a direct reporting team.

Nice to have

• Ideally with a hyperscaler, neocloud, or AI infrastructure background.

About the company

Firmus Technologies is a global leader pioneering the development and operation of efficient AI infrastructure across Asia Pacific. The company designs, builds, and operates AI Factories using model-to-grid technology.