UX Engineer (AI and Applications)

The role

The UX Engineer will define and deliver user experiences across the AI & Applications team's product portfolio. This role translates complex infrastructure and AI capabilities into intuitive workflows and interfaces for customers, developers, and operators.

What you will do

• Own end-to-end UX design and front-end experience quality for AI Cloud Portal and other XaaS products.
• Conduct user discovery and workflow analysis with key personas.
• Translate product requirements and technical constraints into user journeys, wireframes, and prototypes.
• Design self-service experiences for provisioning and managing bare-metal GPU capacity and Kubernetes environments.
• Design workflows for GPU and AI workload management.
• Create interface patterns to explain proprietary scheduler decisions.
• Design Model-to-Grid experiences regarding resource requirements and scheduling outcomes.
• Create user-facing workflows for selecting and applying model recipes.
• Design intuitive benchmarking experiences.
• Shape the Global Operations Console for monitoring fleet-level AI-factory operations.

Required qualifications

• 5+ years of experience in UX engineering, product design, interaction design, front-end engineering, or a comparable role delivering enterprise, developer, cloud, or operational software products.
• A portfolio demonstrating end-to-end design and delivery of complex web applications, platforms, control planes, developer tools, cloud consoles, data-intensive products, or operational dashboards.
• Strong ability to convert complex technical systems and workflows into intuitive user journeys, information architecture, interaction models, and production-quality interfaces.
• Practical experience designing for multiple user personas, permission levels, account or tenant boundaries, high-stakes operations, self-service workflows, and complex configuration tasks.
• Proficiency in modern product-design tools such as Figma or comparable tools for wireframing, prototyping, design systems, user flows, and developer handoff.
• Strong front-end engineering capability in modern web technologies, such as TypeScript, JavaScript, React, Next.js, Vue, Angular, or equivalent frameworks.
• Experience building or contributing to component libraries, design systems, responsive web applications, data visualization patterns, and accessible user interfaces.
• Understanding of user research, usability testing, user interviews, workflow mapping, prototype validation, product analytics, A/B testing where appropriate, and iterative design methods.
• Familiarity with cloud infrastructure, Kubernetes, bare-metal provisioning, distributed systems, observability, job scheduling, developer platforms, or infrastructure operations.
• Technical curiosity and the ability to understand AI/ML platform concepts, including GPU resources, distributed workloads, training, inference, model serving, benchmarking, workload recipes, queues, q
• Ability to interpret metrics and telemetry relevant to AI-platform interfaces.
• Familiarity with AI application patterns, including RAG, agentic workflows, model recommendations, human approval flows, AI-generated insights, confidence and provenance indicators, and conversational

About the company

Firmus Technologies is a global leader pioneering the development and operation of efficient AI infrastructure across Asia Pacific. The company designs, builds, and operates AI Factories using a model-to-grid technology approach.