Firmus
Senior Operations Manager, Batam
Batam, Indonesia . Posted 26 days ago
The role
The Senior Operations Manager will oversee the day-to-day operations and strategic planning of data centres in Batam. This role ensures system availability, performance, and security across all infrastructure operations.
What you will do
- Lead end-to-end operation of data centres in Batam
- Oversee transition from commissioning to steady-state operations
- Adhere to safety, environmental, and quality procedures
- Oversee day-to-day operations of hardware, software, networking, and environmental controls
- Develop and implement long term strategies for data centre upgrades and optimisation
- Manage and develop a team of data centre professionals
- Ensure robust disaster recovery plans are in place and tested
- Develop and manage the budget for data centre operations
- Ensure operations comply with laws, regulations and industry standards
- Develop and track key performance indicators
Required qualifications
- 10+ years’ experience in data centre or critical infrastructure operations, with exposure to high-availability environments
- Proven experience leading, building, and developing technical teams, including performance management and succession planning
- Strong people management, judgement, and decision-making capabilities in operational and incident-driven environments
- Solid operational understanding of M&E systems, including power, cooling, and critical plant
- Operational knowledge of compute, storage, and network infrastructure in enterprise or hyperscale environments
- High level of technical and computing proficiency
- Strong analytical and reporting skills
- Fluent in English and Bahasa Indonesia
Nice to have
- Demonstrated experience navigating the Indonesian regulatory environment and engaging with government stakeholders
About the company
Firmus Technologies is a global leader pioneering the development and operation of efficient AI infrastructure across Asia Pacific. The company designs, builds, and operates AI Factories using model-to-grid technology.