Branch Banker - No Weekends

The role

The Branch Banker supports physical and online branches by working with customers to understand financial goals and build relationships. This role involves using phone, email, in person, and messaging channels to provide service and solutions.

What you will do

• Engage with customers in full financial conversation to position solutions based on their needs
• Acquire and deepen branch customer base through proactive service and sales activities
• Help customers navigate and utilize online banking services
• Contribute to branch deposit goals through proactive service and outbound calls
• Respond to incoming customer calls and provide prompt service
• Adhere to all applicable regulations and follow established bank procedures

Required qualifications

• Strong understanding of financial products and services
• Excellent customer service skills
• Ability to communicate clearly and professionally
• Detail-oriented with strong organizational and problem-solving abilities
• Comfortable using technology and quickly learning new banking systems
• Ability to work effectively both independently and as part of a team
• Strong multitasking skills in a fast-paced, customer-focused environment

Benefits

• Medical – Multiple plans to choose from including HSA and traditional
• Dental
• Vision
• Discounted childcare
• Pet Insurance
• Paid Time Off (PTO)
• 401k with employer match
• Adjustable desks that can be raised or lowered to sit or stand

Before you apply

• First National Bank of America uses E-Verify to confirm employment eligibility

About the company

First National Bank of America recognizes that the quality of our people is the foundation for our success. They seek exceptional individuals who value a challenging work environment.