Senior Corporate Counsel – Legal Transactions

The role

You will negotiate and close contracts for cloud contact center and AI products. You will work with Sales to close complex deals while addressing AI, security, and privacy issues.

What you will do

• Draft, review, and negotiate master services, data processing, partner and reseller, business associate, end user license, service level, and confidentiality agreements.
• Lead complex deals with customers and partners of every size.
• Advise Sales, Product, Partner team, Sales Operations, Compliance, Procurement, and Finance on legal and business issues.
• Address data use, privacy, cybersecurity, AI, and regulatory questions in deals.
• Offer practical solutions that protect the company and keep deals moving.
• Build and refine contract templates, negotiation playbooks, and frequently asked questions.

Required qualifications

• Juris Doctor from an accredited law school
• Active membership in good standing with at least one U.S. state bar
• 7+ years of combined law firm and in-house experience
• 4+ years in-house drafting and negotiating complex technology agreements in a fast sales environment
• Experience negotiating SaaS, cloud, and other technology agreements
• Experience addressing data privacy issues in commercial contracts
• Experience negotiating AI-related contract terms, such as data use and training rights, output ownership, and AI regulatory compliance
• Experience managing multiple negotiations and projects at once in a fast-paced environment
• Strong commercial judgment

Nice to have

• Experience with telecommunications, cybersecurity and regulatory compliance issues in commercial contracts
• Experience supporting product teams on AI-enabled and data-driven features
• Familiarity with HIPAA, GDPR, SOC 2, and U.S. privacy laws such as CCPA and CPRA
• Working knowledge of cloud company business processes, including go-to-market, customer experience, and finance
• Experience improving contract lifecycle management and legal operations at a high-growth technology company
• Comfort using AI tools to speed up contract drafting, review, and negotiation

Benefits

• Health, dental, and vision coverage
• Short & Long-Term Disability
• Basic Life Insurance
• 401k saving plan with employer matching
• Mental health support platform
• Employee stock purchase plan
• Paid Time Off
• Company paid holidays
• Paid volunteer hours
• 12 weeks paid parental leave

About the company

Five9 is a leading provider of cloud contact center software. The company has a team-first culture that celebrates diversity and fosters an inclusive environment.