Field Service Technician (Installations) – Sheffield, UK (Fixed-Term, Minimum 20 Hours/Week)

The role

This person will complete installations of camera hardware at customer sites. They will mount, connect, and configure equipment while meeting quality and speed KPIs.

What you will do

• Installation of camera hardware including mounting, connecting and configuring
• Respond promptly to installation requests and ensure customer SLAs are met
• Maintain accurate records of installation activities using company-provided tools
• Onboarding/scanning products into the system
• Operate power tools safely and efficiently
• Adhere to safety protocols and guidelines
• Work collaboratively with team members
• Maintain a high level of attention to detail
• Meet or exceed speed and quality Key Performance Indicators (KPIs)
• Communicate effectively with supervisors and team members

Required qualifications

• Proven Field Service Technician Experience
• Strong technical aptitude and troubleshooting skills
• Proficiency in using power tools and other installation equipment
• Strong physical stamina to work on feet and perform physically demanding tasks for up to 9 hours
• Excellent attention to detail
• Ability to work well under pressure and meet tight deadlines
• Effective communication skills
• Valid driver's license
• Reliable transportation to travel to sites
• Ability to work nights and weekends

Nice to have

• Previous experience preferably in field service, installation, construction, or a related field

Benefits

• Paid Time Off
• Pension
• Sick Leave

About the company

Focal Systems is the industry leader in retail AI solutions. Their mission is to automate and optimise brick-and-mortar retail using deep-learning computer vision.